Shipping policy
Shipping Policy
At ISO100 Club, our products are made to order and shipped through a network of printing partners worldwide.
Free Shipping
- United States: Free shipping on orders over $75 USD.
- European Union: Free shipping on orders over €75 EUR.
- United Kingdom: Free shipping on orders over €75 EUR.
- Australia, Canada & Rest of the World: Free shipping on orders over $100 USD.
Shipping costs for orders below these thresholds are calculated at checkout. Eligibility is based on the order subtotal before shipping and applicable taxes.
Local Production & Import Taxes
Whenever possible, orders to the US, UK, and EU are produced by local or regional partners, helping reduce delivery times and import charges.
Orders fulfilled within the same customs region generally should not incur additional import duties. Applicable sales tax or VAT may still be charged at checkout. For other destinations or internationally fulfilled orders, customs duties, import taxes, or handling fees may apply and are the customer's responsibility unless otherwise stated.
Production Time
All products are made to order and are typically produced within 1–2 business days. Production time is separate from shipping time and may vary depending on product availability and fulfillment location.
Standard Shipping & Delivery Times
We offer standard shipping only. Estimated delivery times begin after your order has been shipped.
| Destination | Estimated delivery |
|---|---|
| United States | 2–5 business days |
| United Kingdom | 2–3 business days |
| Germany, France, Spain, Portugal & Austria | 2–6 business days |
| Rest of Europe | 5–10 business days |
| EFTA countries | 5–15 business days |
| Canada | 2–5 business days |
| Australia | 3–6 business days |
| New Zealand | 5–10 business days |
| Rest of the World | 10–30 business days |
Delivery times are estimates and may vary due to carriers, customs, holidays, or other circumstances outside our control. Global shipping is available only for products and variants that support it.
Tracking & Multiple Shipments
You will receive a shipping confirmation with tracking information where available. Items may ship separately if produced by different manufacturing partners.
Address Issues, Lost or Damaged Orders
Please ensure your shipping address is correct before ordering. If you notice an error, contact us as soon as possible, as changes may not be possible once production or shipping has begun.
For lost, damaged, or incorrect orders, contact us with your order number and details of the issue. We will assist you in accordance with our Refund Policy.
Contact Us
For shipping questions, please email support@iso100club.com.